There are a lot of insurance companies, so choosing between them can be quite challenging. Here are the main points to keep in mind when selecting an insurance company:
Licensing
Not all companies are licensed to operate in each state. In general, you should buy from a company licensed in your state, since you can rely on your state insurance department to help if there’s any problem.
Price
Prices vary greatly from one company to another, so it really is worthwhile to shop around. Get at least three price quotes from companies, agents and the Internet. Your state insurance department may publish a guide that shows what insurers charge for different policies in various regions in your state.
Financial Solidity
You buy insurance to protect yourself financially and provide peace of mind. Choose a company that is likely to be financially sound by using ratings from independent rating agencies.
Service
Your insurance company and its representatives should be able to answer your questions and handle your claims fairly, efficiently and quickly. Talking to other customers who have used a particular company or agent is helpful to that end. You may also want to check a national claims database to see what complaints a company has. Also, your state insurance department will be able to tell you if the insurance company you want to do business with had many consumer complaints about its service relative to the number of policies it sold.
Comfort
You should feel comfortable with your insurance, whether you get it from a local agent, directly from an insurance company, or over the Internet. Make sure that the agent or company can be reached easily if you have a question or need to file a claim.